Terms & Conditions

  • GTE reserves the right to allocate stall/stands in locations deemed suitable.
  • GTE cannot guarantee exclusivity to stallholders but will, however, endeavour to limit the number of similar products/goods (for the mutual benefit of stallholders and visitors).
  • GTE will hold a waiting list for stallholders that have not initially been accepted for stall/s.
  • Stallholders MUST arrive and set up in the timeframe set out for each individual market/event. Any stallholder who is late and has not informed the Market Manager may be refused onto site and forfeit their payment. These arrival times are located on the website under the individual markets
  • When arriving on site, stallholders should unload vehicles as quickly as possible and remove vehicles from site BEFORE setting up and not set up from your vehicle.
  • Stallholders MUST trade for the full duration of the event (unless prior arrangements with the Market Manager have been approved). The Market Manager will not expect to see vehicles on site until a stated time which is clearly after the time the market has finished. No vehicles will be brought on site until Market Manager advises and your stall is fully packed down. Anyone found blocking access points because this has not been adhered to may be restricted access to markets in the future.
  • Stallholders MUST only sell products that have been approved. Stock may change from time to time so please check with the Market Manager if you are contemplating selling goods/products not previously agreed.
  • Stallholders MUST trade in the space that is allocated: you are NOT allowed outside of these boundaries i.e. extra stock/display/tables/rails outside your space unless agreed with the Market Manager. You will be asked to remove anything that is outside your boundary i.e. outside your gazebo space or marked out pitch.
  • Stallholders must offload into their allocated stall and not utilise other stalls or access to other stalls unless agreed with the Market Manager.
  • Each market we will either do a video, go live on social media or take pictures of the stalls to help promote the market, if you wish not to be involved with this please email us in advance
  • Stallholders must trade in “their” space and not in aisles: your stall should be designed so that you only stand in your allocated area. If this is difficult, you may need to reconsider the design of your stall!
  • To ensure that the quality and standard of GTE markets/events is maintained, please use table to floor covers that hide stock/boxes under tables. Any stalls that do not meet the standard of our markets may be restricted from future markets.
  • At inside events stallholders MUST not take deliveries or move stock through premises during trading hours (this is a health and safety issue).
  • There is no refund or transfer in the event of non-attendance, cancellation, covid, covid isolation or bad weather. If an event/market is cancelled by GTE, you will be notified and given a refund/credit.
  • Part of your contract with GTE is that you take ALL your rubbish home and leave your pitch/stall clean and tidy on departure.
  • Stallholders should always carry their relevant documentation (PLI, Covid 19 and other risk assessment forms, food hygiene etc) so it can be presented, when requested, to the Market Manager, Trading Standards or any local authority personnel.
  • ALL food traders MUST display their scores on the doors
  • GTE is not responsible for the sales that you make or thefts at any of the events/Markets.
  • While GTE will market, sign and advertise markets and events it is a requirement of all stallholders that they too play their part and where possible use social media platforms and other means to also advertise.
  • Please ensure that you equip yourself with contact details for the Market Manager/s so you can notify them of issues before/during/after an event/market AND they too have all your contact details (should these change from those listed on the initial Expression of Interest Form).
  • The reputation and success of the markets depends upon the quality and welcome of the traders as well as positive promotion. Where there are issues or concerns among traders, the first point of contact should be the Market Manager. GTE does not accept collective negative comments, particularly within earshot of customers or neighbouring traders. Any issue can easily be resolved and GTE operates a complaints policy. Traders found to be negatively affecting the market will be asked to leave and may be restricted access to future markets.
  • If you are using your own gazebo. With or without sides or you use your own sides on our gazebos, this will automatically null and void any GTE insurance that covers your pitch. Any problems that arise you will be liable for
  • If the Market Manager deems the wind to be too high they will request you remove any sides or banners. You MUST adhere to what they are telling you
  • All markets must be booked through our website www.greentopevents.co.uk once a market is approved you then only have 7 days in which to pay for those markets, after which they will be cancelled and your space will be offered to those on the reserve list
  • Any damages or issues that arise due to bad weather  (Act of God) are down to the traders and not the responsibility of GTE. Our gazebos are erected according to the risk assessments handed in to our insurance provider and relevant councils. Your products, stands and displays are your own responsibility

January 2022